Buds Tree Care Inc is a tree care and landscaping company serving Champaign,IL. This policy explains what we collect when you contact us, ask for an estimate, use our online quotes or customer pages, or reach us through Facebook, Instagram or our website; how we use it; and your choices.
What you give us: your name, phone number, email address, street address, city and ZIP code, what you need help with, photos you send, and your choices and signature when you approve a quote.
About the job: photos and videos of your property and trees, measurements, notes (like gate codes or where to park), quotes, invoices and payments, and the dates our crews were there.
When you use our online quotes: when you open a quote or our email, we record that it was opened or viewed, when, and the device and approximate network it came from. Our emails include a tiny image that tells us the email was opened; you can turn images off in your email app if you prefer.
From ad forms: if you reach us through a Facebook or Instagram form, Meta sends us what you entered.
Only to run our business with you: to answer you, give estimates, schedule and do the work, send reminders, quotes and invoices, take payment, ask how we did, keep our business and tax records, keep our crews safe and improve our service. We do not sell or rent your information, and we don't use it for anyone else's advertising.
We use trusted services to run the business: our scheduling and invoicing system (Jobber, while we move to our own), our business app's hosting (Render), email (Microsoft 365 / Resend), payments (Stripe) and financing (Wisetack) if you use them, accounting (QuickBooks), review requests (Google), backups (encrypted, in secure cloud storage), and AI tools (Anthropic and Replicate) that help us read job photos and write messages. They may only use your information to provide their service to us. We may share information if the law requires it, or to protect people's safety.
Our website keeps a small cookie for 30 days when you arrive from one of our social media posts, so we know which post brought you (no name, just the post). If you tap OK on our cookie notice, Facebook (Meta) and Google also set cookies so we can show our ads to people who visited, and so they can tell us when a visit led to a request. Tap No thanks and they aren't loaded. You can also turn ad tracking off in your Facebook and Google settings.
Access is limited to the people at Buds Tree Care Inc who need it for their job; crew members see only what they need for the work (no phone numbers, emails or prices). Sign-ins are protected (two-step sign-in for anyone who can see customer records), every look at a customer record is logged, gate codes and private notes are encrypted, and backups are encrypted. If a breach ever affects your personal information, we'll tell you as Illinois law requires.
As long as you're a customer and as needed for business, warranty and tax records (generally up to 7 years after your last job), then we delete it. You can ask us to delete it sooner (see below); we'll keep only what the law requires us to keep.
You can ask us to: see a copy of the information we hold about you; correct it; delete it; stop using photos of your property in our marketing; stop marketing messages; or stop texts (reply STOP). Contact us below; we'll answer within 30 days and may need to confirm it's you.
Our services are for adults. We don't knowingly collect information from children under 13.
If we change this policy, we'll update the date at the top of this page.
Buds Tree Care Inc
702 Bloomington Rd STE 104
217-239-1220
Ryan@budstreecare.com
budstreecare.com
Office
702 Bloomington Road, Ste 104, Champaign, IL 61820
217-239-1220
Monday–Friday (closed Saturday and Sunday)